Returns/Exchange

 
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What is our Return Policy? 


Items will be accepted for full refund within 20 days of purchase with original receipt. Garments must be in new condition ie. unworn, unwashed, unused, unaltered with the tags still attached. After 20 days no refund will be administrated, only store credit at current selling price. All sales are final on jewelry and intimate wear.

 

How do I return an online purchase?

Your satisfaction is our priority. If for any reason you are unsatisfied with your purchase you may return it to our mobile locations within 20 days of purchase. (check out our pop-up shop) For online orders you may ship your purchase back to the company's address (contact support for return address) with the invoice. Once we have received the item, full credit will be administered and customer will receive an email with confirmation. Please, note that the customer is responsible for shipping charges on return items.

How do I track my order?
Customer will receive tracking # via email once package is ready to be ship.
What are your delivery options?
Pick up at Location 
We ship USPS Ground (free ground shipping)
Do you provide International delivery?
At this time we do not offer International delivery.
Only United States

Contact Support
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Have any questions ? We’re always ready to help! Send us an email at info@shopthetrailer.com