Returns/Exchange

 

How do I return an online purchase?

 Online purchase may be returned at our mobile locations within 25 days of purchase or ship to us. (check out our pop-up shop For online orders you may ship your purchase back to the company's address (contact support for return address) with the invoice. Once we have received the item, full credit will be administered and customer will receive an email with confirmation.

*Please, note that the customer is responsible for shipping charges on any type of return items purchased at Farmers Market and online.

How do I track my order?
Customer will receive tracking # via email once package is ready to be ship.
What are your delivery options?
Pick up at Location 
We ship USPS Ground (free ground shipping)
Do you provide International delivery?
At this time we do not offer International delivery.
Only United States

Contact Support
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 Return Policy Farmers Market & Online purchases
Items purchased at any of our pop-up locations will be accepted for full refund or exchange within 25 days of purchase with original receipt. Garments must be in new condition ie. unworn, unwashed, unused, unaltered with the tags still attached. After 25 days no refund will be administrated.. All sales are final on jewelry and intimate wear. 
*Please, note that the customer is responsible for shipping charges on any type of return items purchased at Farmer's Markets or online. 

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Have any questions ? We’re always ready to help! Send us an email at info@shopthetrailer.com